CUSTOMER SERVICE

Deposit Account and Internet Banking

(570)325-3400

Loan Accounts

(570)325-3631

 

 

 

PROTECTION INFORMATION

Jim Thorpe Neighborhood Bank will never make an unsolicited request through email, our website over the phone or by text message for any personal information such as:

  • Account Number
  • Social Security or Tax ID Number
  • Date of Birth
  • Credit or Debit Card Numbers
  • PIN Information
  • Expiration Dates or Security Codes on Credit or Debit Cards
  • Any other Sensitive Financial or Personal Information

If you get a request for this information, DO NOT GIVE OUT YOUR PRIVATE INFORMATION. If you have any questions call us at (570)325-3631.

           

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Debit/ATM Cards

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Jim Thorpe Neighborhood Bank (JTNB) Debit MasterCard®

Even better than checks/ Get cash & spend it too

  • 24/7 access to cash available at most ATMs nationwide
  • Check your balance
  • Make deposits, transfers
  • Make purchases
  • No fee for withdrawals at JTNB ATM machines
  • Fees will be applied when used for Point of Sale (POS) transactions using a PIN number
  • ATMs at other locations may impose additional charges
  • Fees will be applied when used for withdrawals at ATMs not owned by JTNB, learn more about our MoneyPass system.

To report a lost or stolen debit cards please contact 1-800-264-5578

As a valued Customer we are pleased to offer you MasterCard Secure Code.

For more information and to register please click the link below:

https://secure4.arcot.com/vpas/elan_4619/enroll/index.jsp

 

CHIP CARDS AT JTNB!

Stronger account security with chip cards

Your Jim Thorpe Neighborhood Bank debit chip cards feature a tiny microprocessor in the card.  Using your new chip card in a chip-enabled terminal creates unique data for that transaction, providing an extra layer of protection for your account.  Your new chip card brings the additional security at no cost to you.

Easy to use

Retailers are installing chip enabled terminals at their cash registers where your chip card can be used easily and securely.  Simply insert your chip card into the slot at the bottom, leaving your card in the terminal until the transaction is approved and completed.  After the transaction completes, you will then remove your card.  You can use your debit chip card for signature and PIN transactions. Plus- if you travel internationally, chip cards are accepted and preferred in over 130 countries worldwide!